Support

Technical problems that are solved at lightning speed, so that your company can continue to run. That's what you get when you choose Direct.

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Support

Count on the support of a dedicated IT team. We help you prevent problems and solve them as quickly as possible, but also ensure that they do not come back.

Your personal service desk
desk experten

Our trilingual service desk team of Microsoft certified engineers is ready to answer your emails, phones or instant messages.

We use strict Service Level Agreements to guarantee a fast, high-quality service.

Our customer portal gives you an overview of your tickets, projects and invoices.
With our managed service desk formula at a fixed price per month per user, you receive complete transparency and control over your IT budget.

  

All Around Support

Trilingual Service Desk Engineers are ready for all your mails, phones and chat messages.

  

Total Unburdening

We take over certain responsibilities partly or completely from you.

  

Pro-Activity

We look for solutions and causes, often before you notice this yourself.

  

Like your own IT team

Our service desk engineers know your business – thanks to our managed approach. This way they can help you even faster.

  

Always the right expert

Our team consists of dedicated professionals. This way, your project is always tackled by the most qualified person.

  

Proactive

Our monitoring detects problems 24/7. We always aim to prevent, not fix. Is something going wrong? Our team will try to fix it before you even notice.

  

Safety first

When it comes to cybersecurity, your employees are your weakest link. We reduce that risk by educating them with training and advice.

  

Control your budget

For a fixed amount per month per user, we ensure that everything keeps running as it should.

  

Transparent

You get access to a personal webpage with an overview of tickets, projects and invoices: your customer portal.

Managed Support, iets voor jou?

Request the help and support of our dedicated IT-team. Keep your company running in tip top shape and don’t get slowed down due to technical challenges.